Security Statement

Last Updated: June 26, 2026

At PraiseFlix, we recognize that providing a safe, wholesome entertainment environment goes beyond the family-friendly videos on your screen—it extends to the technical infrastructure protecting your personal and financial information.

Whether you are enjoying our frictionless Free Zone or upgrading to our Premium Tier, we deploy rigorous, industry-standard physical, technical, and administrative security measures to protect our platform and your digital identity.

1. Data Encryption & Transmission

  • Encryption in Transit: All traffic between your device (Smart TV, mobile app, or browser) and our streaming servers is fully encrypted using Transport Layer Security (TLS) protocol. This prevents malicious interception of your viewing history, personal details, or login credentials.
  • Encryption at Rest: Critical user account databases and configurations are stored using advanced cryptographic standard algorithms to ensure that saved data remains completely unreadable to unauthorized parties.

2. Secure Premium Payments (PCI-DSS Compliance)

We never store full credit card numbers, CVVs, or sensitive bank details directly on our servers.

  • All billing and financial transactions are routed through industry-leading, highly secure third-party payment gateways.
  • Our payment infrastructure complies strictly with the Payment Card Industry Data Security Standard (PCI-DSS), utilizing tokenized payment technology to guarantee that your monthly subscription fees are processed safely and securely.

3. Account Protection & Password Security

For users who create an account to unlock premium networks (like Pure Flix, TBN, and Hallmark+) and unlimited cloud DVR:

  • Password Hashing: Passwords are mathematically scrambled using strong, salted cryptographic hashing functions before they are saved. No employee, engineer, or outside party can read your plaintext password.
  • Session Management: We use secure, automated token rotation to manage your active streaming sessions, instantly logging out dormant devices to safeguard your account if a device is left unattended.

4. Cloud DVR Storage Integrity

Our Unlimited Cloud DVR feature operates within isolated, secure cloud architecture. Your personal recordings of live television networks, sermons, and movie premieres are stored securely and are accessible only by your verified profile. We continuously monitor our storage nodes to ensure high availability and prevent data loss.

5. Infrastructure Resilience & Proactive Monitoring

To guarantee uninterrupted streaming and protect against digital threats, our web infrastructure features:

  • Firewall & DDoS Protection: We utilize global content delivery network (CDN) firewalls to automatically detect and deflect Distributed Denial of Service (DDoS) attacks, automated brute-force attempts, and web scraping bots.
  • Continuous Vulnerability Scanning: We conduct regular automated code reviews and server audits to quickly identify, patch, and eliminate potential security vulnerabilities before they can be exploited.

6. The “Free Zone” Security Advantage

We believe the ultimate form of data security is data minimization. If you choose to use our Free Zone to watch free live Christian TV channels and faith movies, we do not require you to input an email address, name, or payment method. Because we do not collect this information for free users, there is zero risk of this specific data being compromised.

Reporting a Security Concern

We welcome feedback from cybersecurity researchers and users dedicated to keeping our community safe. If you believe you have discovered a security vulnerability or system glitch on our platform, please report it to our infrastructure team immediately.

  • Security Contact Email: hello@praiseflix.com
  • Response Window: We review all infrastructure alerts within 24–48 hours. Please provide a clear description of the issue so we can verify and deploy a resolution swiftly.