Accessibility Statement
Last Updated: June 26, 2026
At PraiseFlix, we believe that uplifting, faith-first entertainment and spiritual encouragement should be accessible to everyone, regardless of physical, visual, auditory, or cognitive abilities. We are committed to fostering an inclusive digital space that allows all users to seamlessly explore our Free Zone and premium network packages.
We are actively working to align our web infrastructure, mobile apps, and smart TV interfaces with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA conformance standards.
Our Ongoing Accessibility Enhancements
To ensure a highly accessible streaming experience, we continuously audit and update our digital platform to support the following features:
1. Video & Audio Enhancements
- Closed Captioning (CC): We aim to provide accurate text captions for our on-demand Christian movies, premium network shows, and featured broadcasts to assist deaf or hard-of-hearing viewers.
- Volume and Audio Controls: All video player interfaces feature easily adjustable audio controls, compatible with external operating system sound mixers and assistive listening devices.
2. Navigation & Interface Adjustments
- Keyboard Navigation: Our website is structured to allow users to navigate seamlessly through our content libraries, account settings, and checkout pages using standard keyboard controls instead of a mouse.
- Screen Reader Compatibility: We optimize our site architecture using semantic HTML and ARIA (Accessible Rich Internet Applications) attributes so that popular screen-reading software can read descriptive text elements aloud accurately.
- High-Contrast Layouts: Text colors, buttons, and headings are designed with appropriate color contrast ratios to ensure legibility for users with low vision or color blindness.
3. Frictionless Free Access
Our Free Zone requires no account creation, passwords, or login forms to stream. By removing the traditional barriers of text-heavy signup sequences and email verifications, we provide a streamlined, highly accessible path straight to our media feeds for users who find complex digital signups challenging.
Third-Party Content Limitations
While we strive for universal accessibility across our entire service, our platform securely bundles third-party networks (including Great American Pure Flix, TBN, Hallmark+, Dove Channel, and the Joel Osteen Network). Some legacy films, specific live streams, or historical ministry broadcasts provided directly by our network partners may occasionally lack advanced accessibility formatting, such as closed captions. We actively encourage our content partners to optimize their media streams to meet our high inclusion standards.
We Welcome Your Feedback
Digital accessibility is an ongoing journey, and we are constantly striving to improve. If you encounter any technical barriers while using our website or applications, or if you have suggestions on how we can make our spiritual programming easier to access, please let us know.
- Email: hello@praiseflix.com
- Response Time: Our web infrastructure team reviews all digital accessibility inquiries within 3 business days to investigate and implement technical accommodations where possible.
